Refunds & Return Policy

Refunds

Because of the custom nature of the services performed by The Bronzery Inc., there are no refunds. In unique circumstances in which the product arrives damaged or broken, the product may be returned to The Bronzery Inc. for repair at a nominal charge which may be waived at the discretion of The Bronzery Inc.  

To start a return, you can contact us at sales@bronzery.com. Please note that returns will need to be sent to the following address: 

647 Aero Way Suite C Escondido, CA 92029

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@bronzery.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Other non-returnable items
Unfortunately, we cannot accept returns on gift cards.